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Zen IT CEO Alan McCullough has more than 15 years of experience
managing technology infrastructure and processes with a deep
expertise in the printing and graphic arts industries. From 2000
to 2004 he was systems analyst for Liaison Resources, L.P., an
Austin-based company providing technical support and staffing
services to the graphic arts and marketing industries. Alan supported
Macintosh and Windows systems for a wide variety of public and
private institutions, including AMD Design Center, TFA Leo Burnett,
and Austin Community College. He also served as network administrator/support
specialist for Capital Printing Company, a client of Liaison.
Alan has significant experience
in the electronic prepress
production environment, having
previously worked as digital and art team
leader for Ginny's Printing
and Copying, digital output
specialist for Insty Prints, desktop publishing specialist
for Polaris Print & Copy, and
advertising production manager
for Ran Ken, Inc. Alan received a Bachelor of Science in Radio/Television/Film
with honors from The University
of Texas at Austin. He is
a member of the Apple Consultants Network
and a Microsoft Certified
Professional. He formed Zen IT in 2004
to provide customers with
his unique brand of IT consulting.

Zen IT Support Specialist Steven Lee has
been supporting, implementing, and managing computers systems for 16
years. He has installed and managed Microsoft IIS Servers, SQL
Servers, Cisco networks, and Windows workstations from Windows 3.11 to
Windows 7. He has implemented computer security for
production, testing and development servers; and managed
fault-tolerance, network load sharing, enterprise infrastructure
testing and scaling, backup and disaster recovery. Steven brings
ZEN-I-T in-depth troubleshooting skills, complemented by his many years
of customer support.
Zen IT Support Specialist Karell Caldera works
with Zen IT via our partnership with Liaison Resources, LLP. His
experience supporting Windows systems is founded on his passion for
computer gaming. He currently supports Liaison Design Center enterprise
clients, so he's well versed with the complexities of integrating the
Macintosh platform in enterprise Windows environments. Karell enjoys
spending time with his family when he's not soldering new capacitors
onto a motherboard or sending virtual mechwarriors to their virtual
junkyards <game over>
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